Shipping & Returns

We always try our best to ship all regular orders out within 1-2 Business days after payment completed. For US & Germany buyers most of our hoverboards can be shipped out within 24-48 hours and the shipments only take 2-4 days to your door.High order volume could result in a little longer shipping time. You will be updated with a tracking number by email once the order is successfully shipped out.We appreciate your patience, and will keep you updated throughout the entire shipment process.

Delivery time normally depends on destination, weather and other factors. If you have not received your shipment after 10 days, please contact us via servicehomlee@gmail.com we will further investigate the issue!

Shipping To Following Country

United States & Germany
Hoverboard with stock in the U.S.A: Ship out within 24-48 hourse and only takes 3-5 days to your door after fulfilment.You are welcome to pick up hoverboard from our warehouse and with domestic shipping charge waive.
Hoverboard in Factory: Ship out within 1-2 days and approx take 8-12 days to your door after shipping.
Canada
Ship out within 1-2 days and approx take 10-12 days to deliver after fulfilment. 

United Kingdom
Ship out within 1-2 days and approx take 5-7 days to deliver after fulfilment.
Australia
Ship out within 1-2 days and approx take 6-8 days to deliver after fulfilment. 

Europe
Ship out within 1-2 days and approx take 8-10 days to deliver after fulfilment.

*NOTE The risk of loss and title for all merchandise ordered on Windsail Smart Balance Wheel pass to you when the merchandise is delivered to the shipping carrier.
*No Import Tax for US and most Europe buyers.